Privacy Policy

1. Overview

Welcome to Sasyog Property Portal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Secure

Your data is protected with industry-standard security measures

Private

We never sell your personal information to third parties

Transparent

Clear and honest about how we use your information

                                Key Points
                                We collect only necessary information to provide our services
Your personal data is never sold to advertisers or third parties
You have full control over your privacy settings
We comply with applicable data protection laws

                            

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Create an account or register for our services
List a property on our platform
Contact property owners or agents
Subscribe to our newsletter
Contact our customer support

Information Type	Examples	Purpose
Identity Data	Name, username, title	Account management, personalization
Contact Data	Email address, phone number, postal address	Communication, service delivery
Property Data	Property details, photos, documents	Listing creation and management
Financial Data	Payment information, billing address	Transaction processing
Technical Data	IP address, browser type, device information	Security, analytics, service improvement

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

Usage Data: Pages visited, time spent, click patterns
Device Information: Browser type, operating system, screen resolution
Location Data: General geographic location based on IP address
Log Files: Server logs including IP addresses and timestamps

2.3 Third-Party Information

We may receive information from third-party services such as:

Social media platforms (when you connect your accounts)
Payment processors for transaction verification
Analytics services for website performance
Map services for location data

3. How We Use Your Information

3.1 Primary Purposes

We use your information to:

Provide Services: Create accounts, process listings, facilitate communications
Improve User Experience: Personalize content, recommend properties
Customer Support: Respond to inquiries, resolve issues
Security: Prevent fraud, protect against unauthorized access
Legal Compliance: Meet regulatory requirements

3.2 Marketing and Communication

With your consent, we may use your information to:

Send property alerts and recommendations
Share market insights and trends
Notify you about new features and services
Invite you to participate in surveys or feedback

Communication Preferences

You can manage your communication preferences in your account settings or unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

3.3 Analytics and Improvement

We analyze user behavior to:

Understand how users interact with our platform
Identify and fix technical issues
Develop new features and improvements
Optimize website performance and user experience

4. Information Sharing and Disclosure

4.1 When We Share Information

We may share your personal information in the following circumstances:

Property Inquiries: Contact details shared with property owners when you express interest
Service Providers: Third-party companies that help us operate our platform
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or sale of assets
With Consent: When you explicitly agree to share information

4.2 Third-Party Service Providers

We work with trusted service providers who help us deliver our services:

Cloud Storage: Secure data hosting and backup
Payment Processors: Secure payment handling
Email Services: Transactional and marketing communications
Analytics: Website usage and performance analysis
Customer Support: Help desk and chat services

Important Note

We never sell, rent, or trade your personal information to third parties for their marketing purposes. All third-party service providers are contractually bound to protect your data and use it only for specified purposes.

4.3 Public Information

Some information may be publicly visible:

Property listings (as intended for public viewing)
User profile information you choose to make public
Reviews and ratings you post
Community forum posts and comments

5. Data Security

5.1 Security Measures

We implement comprehensive security measures to protect your information:

Encryption: Data encrypted in transit and at rest using industry standards
Access Controls: Strict access limitations and authentication requirements
Regular Audits: Security assessments and vulnerability testing
Employee Training: Staff educated on data protection best practices
Incident Response: Procedures for handling security incidents

5.2 Your Role in Security

You can help protect your account by:

Using strong, unique passwords
Enabling two-factor authentication
Keeping your contact information updated
Reporting suspicious activities immediately
Logging out from shared or public computers

Security Standards

We follow industry best practices including SSL/TLS encryption, secure data centers, regular security updates, and compliance with data protection regulations.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files stored on your device that help us improve your experience on our website.

6.2 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential	Required for basic website functionality	Session
Functional	Remember your preferences and settings	Persistent
Analytics	Understand website usage and performance	Persistent
Marketing	Deliver relevant advertisements	Persistent

6.3 Managing Cookies

You can control cookies through:

Browser settings to block or delete cookies
Our cookie consent banner preferences
Opt-out tools provided by advertising networks
Privacy settings in your account dashboard

7. Your Privacy Rights

7.1 Data Subject Rights

Depending on your location, you may have the following rights:

Access: Request copies of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Restriction: Limit how we process your data
Portability: Receive your data in a structured format
Objection: Object to certain types of processing
Withdraw Consent: Revoke previously given consent

7.2 Exercising Your Rights

To exercise your privacy rights:

Contact us using the information provided below
Verify your identity for security purposes
Specify which rights you wish to exercise
We will respond within the legally required timeframe

Account Controls

Many privacy controls are available directly in your account settings, allowing you to update information, manage communications, and control data sharing preferences.

8. Data Retention

8.1 Retention Periods

We retain your personal information for different periods based on the type of data:

Account Data: Until you delete your account plus 30 days
Transaction Records: 7 years for legal and tax purposes
Communication Logs: 3 years for customer service purposes
Marketing Data: Until you unsubscribe plus 30 days
Technical Data: Up to 2 years for security and analytics

8.2 Deletion Process

When data is deleted:

Data is removed from active systems within 30 days
Backup copies are deleted within 90 days
Some data may be retained if required by law
Anonymous analytics data may be retained indefinitely

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately. We will delete such information from our records.

Age Verification

Users must be at least 18 years old to create an account and list properties. We may request age verification as part of our account creation process.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws through:

Adequacy decisions by relevant authorities
Standard contractual clauses
Binding corporate rules
Your explicit consent

We take appropriate safeguards to ensure your personal information remains protected according to this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

We will post the updated policy on our website
We will update the "Last updated" date
We will notify you of significant changes via email
Changes become effective immediately upon posting

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer

privacy@sasyog.com

Phone

+91-XXXXXXXXXX

Mailing Address

Sasyog Property Portal - Privacy Department
[Your Business Address]
[City, State, PIN Code]
India

Response Time

We aim to respond to all privacy inquiries within 30 days. For urgent matters, please mark your communication as "Urgent Privacy Request" and we will prioritize your inquiry.

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